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You can buy with confidence from Sterling Galleon Cooperation Philippines as they give warranty on items for your peace of mind. In the unlikely events if you have received a product with manufacturing defects then get in touch with their customer support team and also notify the manufacturer about the condition.
Submit your claim and they will take the further course of action after reviewing your case i.e refund or replacement.
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Galleon.ph provides reimbursement in the original payment method which include the following:
You can cancel your order at Galleon Philippines if it is not processed on their website and they will charge Php 200 as a cancellation fee. In the situation like item being out of stock or pending shipping charges, they will cancel the order after having confirmation from your side.
Yes, you can request for replacement at Galleon Philippines and once the refund is verified by their team then you can order for the exchanged item. For further information please have look at their returns policy.
Galleon PH cash on delivery option is available for the orders of PHP 10,000 or less than that if you live in Metro Manila and on purchases worth of PHP 5,000 or below otherwise.
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Galleon.ph is an online store that makes almost all the goods available to the Filipinos which cannot be found in the ordinary market just like the Manila Galleon- Spanish trading ships which were used to bring commodities from overseas to the Philippines back in 1500.
They cater to the need of everyone with a wide variety of categories including sports, appliances, toys, homeware, grocery, electronics, outdoors, gadgets, fashion, hobby and many others.
Setting new standards of shopping they attempt to make your experience exceptional with secured payment, quick response of customer care team etc.
Are you not completely satisfied with the parcel arrived from Galleon Philippines? Get in touch with their customer service team by sending an email at email@example.com within three days of receiving the order and proceed with the returns.
There could be many reasons like damage due to transit, manufacturing default, wrong/incomplete delivery, inauthentic products so state your reason clearly and also submit the evidence to support your claim when required.
The returned goods must be in the pristine condition in the original packaging which is required to send at Product Returns, Sterling Galleon Corporation, Unit 2502-2503, 25th flr Raffles Corporate Center, F. Ortigas Jr. Ave, Ortigas Center, Pasig City, 1600, Philippines.
Shop from the comfort of your home and get the order delivered at your door from Galleon Philippines. For Metro Manila residents the parcel will arrive in 6-12 business days via airways and within 30-45 working days through seaways.
Non-residents of Metro Manila will have to wait for 3 more days to receive the order. You can also choose to pick up the order within seven days after its arrival.
No questions will be left unanswered at Galleon.ph so if you have doubts related to anything then get in touch with their customer assistance team without any hesitation. You can reach out to them via multiple platforms which are mentioned below after going through the FAQs:
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