Rated 1/5 from 81 reviews
AirAsia operates on this model by reducing costs in areas such as ticket sales (by offering online bookings), fleet operations (by operating a single aircraft type), and in-flight services (by offering a variety of paid services rather than free amenities).
By operating on a low-cost carrier model, AirAsia is able to offer lower fares to its customers, making air travel more accessible to a wider range of people.
The airline follows a no-frills approach, which means that passengers have to pay for additional services like food, seat selection, and baggage.
However, you can always use the AirAsia promo codes on your bookings to save on your travels.
AirAsia gives you superior luxury by unwinding on the most luxurious Prestige flatbed in the world. Enhance your flying experience so that you can eventually save a lot of money on all the Premium up benefits:
AirAsia has been at the forefront of digital innovation in the airline industry, leveraging technology to enhance the passenger experience. AirAsia's mobile app allows passengers to book and manage their flights, check-in online, select seats, purchase baggage allowance, and access other services such as in-flight entertainment and duty-free shopping.
AirAsia uses AI-powered chatbots to handle customer inquiries and complaints and also leverages data analytics to optimize flight schedules and pricing strategies.
AirAsia has also implemented biometric technology at selected airports, enabling passengers to board their flights using facial recognition technology, eliminating the need for manual checks and reducing wait times.