Etihad Airways is a global brand in the aviation industry but it is the official national airline of United Arab Emirates at first. It was founded in 2003 and is flying high with its spirits for the best airline service in the world, especially for those who wish to explore the Emirates. Etihad Airways is headquartered in Abu Dhabi.
It offers the premium class of services for every flight booking and has world-class experience to offers to every passenger. The commendable service has more to do with comfort and leisure experiences when flying. Also, Etihad Airways offers excellent on board services and after & before flight service.
Customer Service
Etihad Airways is making scintillating efforts to procure the ultimate customer satisfaction. The phenomenal customer service team is all for Etihad customers and has been tremendous in meeting the requirements of passengers all around the globe. The following are the best mediums to get in touch with the Etihad Airways customer service team:
- Email Address – Send detailed queries to guest@etihadguest for assistance with anything.
- Contact Number – Call at +63 (2) 7792 6044 for any real-time assistance. This service is available 8AM to 6:30PM (local time) from Monday to Friday.
- Chat – Message directly at Etihad Airways Twitter handle (@Etihadhelp).
- It is also available on social media platforms like Facebook and YouTube.
Etihad Guest
Enjoy immense privileges with Etihad Guest! Etihad Guest is the loyalty program. Join now and earn 500 Etihad miles on your first booking with it. Earn 3 miles on every 1 dollar (US$) spent with an Etihad Guest payment card and earn a maximum of up to 55,000 miles. Collect Miles and redeem them later for further bookings with Etihad Airways flight bookings online. Get your reward card now to redeem it!
Cancellation Policy
If your flight got cancelled, then be assured of being informed of the cancellation two weeks before departure. You will be entitled to €400 refund for a flight of 3,500km or less and €600 for flights over 3,500km. If you ever wish to cancel your flight booking, you can do so by calling the contact centre or booking online at Etihad Airways.
You can exchange your booking within up to 2 hours prior to departure. The refund can be requested for eligible bookings paid by credit or debit card 5 days after ticket insurance. If you‘ve made your booking only seven days prior to your flight, then you’ll receive full refunds on making cancellations within 24 hours of the purchase. The refund amount will be provided back in the form of Etihad Credit or back to your original payment method.
Etihad Credit
Etihad Credit is a phenomenal privilege provided to all Etihad members. This credit is activated when you cancel or change your booking, and then you will receive the refund in the form of Etihad Credit. You can exchange the value of your booking to use it for your next trip. Do this and get rewarded with up to US$400 and up to 5,000 Etihad Guest Miles.
