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Transform your transactions into rewarding experiences with GrabPay. This versatile payment method offers a range of features, including the ability to pay for rides, deliveries, bill payments, mobile prepaid loads, transfer money, and shop both in-store and online.
Upon signing up and verifying your identity, you will receive standard features. However, upgrading to a premium account with KYC will unlock additional features.
Each transaction made with GrabPay earns you Grab reward points. Setting up your account with the necessary details is all it takes to start earning rewards. Don't forget to take advantage of our Grab promo code to save even more on your purchases.
Earning rewards in every transaction is highly satisfying, and Grab Rewards has four tiers: member, silver, gold, and platinum. Your tier status will be upgraded based on the points you earn.
With each tier upgrade, you will receive various perks such as discounts, priority services, and partner exclusives. You can earn GrabRewards points by engaging in Grab-related activities such as booking a ride, ordering food, or paying with a GrabPay wallet.
Upgrading to the gold tier is even more exciting because you do not need any points, and you get a free three-month subscription to Spotify Premium.
It is important to review the cancellation policy for each Grab service before cancelling an order that is available on its web page.
For GrabExpress and GrabMart services, you can only cancel the order before a driver has been assigned and the order is in the preparation stage. If the order is being prepared, it cannot be cancelled. You can cancel your order via the Grab app.
Once the cancellation is confirmed, you will receive an immediate refund if you paid through GrabPay. However, if you used another payment method, it may take up to 14-30 days for the refund to be credited to your account.
