Stefano Fazzini (current CEO) and Christian Fazzini (CTO) founded MetroMart in 2015. MetroMart comes with experience that is young enough to count but not significantly less than not to be counted. It suffices the requirement a Filipino has to get everything in time and save energy and money. It offers same-day grocery delivery within hours. MetroMart is headquartered in Makati, Metro Manila, and serves various NCR locations.
It collaborates with Unilever, Rustan's Century Makati, DELI, Pet Express, Mead Johnson Nutrition, Flowermart Fresh Flowers, Watsons, Echostore, Chicco, Robinsons Supermarket, S&R Circuit, SM Supermarket, SM Savemore, many more stores popular with quality.
Delivery Policy
MetroMart Free Delivery is feasible in every manner. MetroMart delivers to most of the cities and their locations within Metro Manila. One can choose the area from the map on the home page. MetroMart promises to give to your location within 90 minutes of placing an order. If the delivery can be made within 90 minutes, you will be notified by MetroMart customer support. MetroMart delivers between 11 AM to 10 PM every day. The delivery charges may vary depending on your location and store.
If you aren't available at your given address then you can change the order delivery address at MetroMart, just by informing MetroMart through an email. Also, if you aren't available at all then you could reschedule your order by emailing MetroMart.
MetroMart has the collective support of all your favourite stores in the Philippines regarding all necessities. One single platform gives you the advantage of finding everything without much effort and at a lesser cost. Various promotions are going on at MetroMart. Learn about MetroMart store promotions, MetroMart referral codes, and many significant sale events.
Cancellation and Replacement
There are times when you face some severe mood swings or have a simple change of mind. For this, MetroMart has got just the right thing for you with its cancellation policy. The cancellation can be made at the time of delivery when the runner arrives at your doorstep along with your ordered items. Just simply refuse to accept the order.
Also, one can ask for the replacement of a particular product received damaged or faulty, and the runner will provide you with the same. There are some items which couldn’t be replaced or cancelled under any given circumstances. The fresh produce items could only be replaced within 3 hours of delivery.
Customer Service
Pick your groceries and products required from any store or multiple online stores with just a few taps on your mobile phone. That’s commendable, talking about the comfort MetroMart gives to its customers. If any issue arises and you find yourself in some trouble while shopping at MetroMart, you could contact MetroMart customer service by emailing hello@metromart.com and get a response immediately.
