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The loyalty program is an excellent way to earn rewards on your purchases. With the PLDT Home loyalty program, you can earn points through crystals. You get one crystal for every PHP 50 spent.
Earning points is as simple as paying your bill payment. Every time you pay your bill in full, you earn crystals. All you have to do is join and make an account with PDLT Home.
Not just this, there are other ways to earn crystals. When you sign up for upgrades, you get 20 crystals when you enrol for the PDLT home account, sign in to home rewards and more.
You can visit and check on its web page if you need detailed information.
If you need to cancel your order with PLDT Home, you can do so as long as it has not been shipped yet.
In case you receive a defective modem, you can return it within 7 days of purchase. To start a return, you must visit any PLDT Home store within the required time frame to have the item replaced.
Please note that all modems come with a 1-year warranty. Refunds will be issued using the original payment method, and the product must be unused and in its original packaging.
Although, please be aware that the return policy may vary for some items, so it's best to contact PLDT Home customer service before initiating a return.
The PLDT App lets you manage your plans and account effectively including other perks. With this app, you can monitor your data usage, pay bills, and troubleshoot any issues you may encounter with your PDLT home service.
The app can also be used to upgrade the plan or upgrade your current plan or purchase the add-on services.
Additionally, you can receive notifications and alerts about your account, track your service requests, and connect with customer services.
The app is available on both the App Store and Google Play. Also, scour through our offers and PDLT Home promo code for additional savings.
