Shein is flourishing its B2C fast fashion e-commerce platform. It deals in over 220 countries and everywhere else around the globe. It brings together the global market and provides millions of products, including clothing, footwear, sportswear, accessories, jewelry items, basic wear and essentials, lingerie, and exotic wear.
Chris Xu founded Shein in 2008. It satisfies the major demands of fashion for Men, Women, and Children worldwide. Shein has talented staff to pull it off. Shein covers it all and is the origin of all the fashion you see at Shein.
It designs, manufactures, trades, ships, and transports, and assures the quality of its products independently. With a workforce of 200, Shein is headquartered in Nanjing City, Jiangsu Province of China, and operates from there only.
Bonus Points
Shein has outstandingly provided latest fashion trends and various privileges to its members. One such is Shein Bonus Points. Shein has a loyal programme for all its customer under which Bonus Points are awarded to all the members. These point are redeemable and 70% of the bill can be paid using Shein Point. Every 100 Shein Bonus Point worth $1. Shein Points may expire within 7 days to 3 months period. There are various ways to earn Shein Bonus Points:
- Create and account and earn 200 Bonus Points right on.
- Keep shopping and keep earning - Get 1 Point on every $1 spend.
- Review products - Post a review and earn 10 points, post a comment with picture get 20 points, post a comment with size information get 20 points.
- Participate in Shein activities and promotions to earn more points.
Return Policy
Fret not! If you don’t like the item you received, you can return it immediately or within 30 working days. Shein has special guidelines for returns, as some items like accessories (except scarves, bags, and mermaid blankets), bodysuits, jewellery items, lingerie, and swimwear cannot be returned. The items to be returned should be in their original condition, and they should not have been used, washed, or unsealed.
Customer Service
Shein has brought about a change as an e-commerce platform because of its eagerness to reach out to every part of the world with global brands and fashion. Its concerns also include customer satisfaction and assurance. In this direction it has got various medium to be contacted. One can choose from the following:
- Email Address – Email directly at service@Shein.com with detailed queries and special requests in elaboration.
- Resolve queries by yourself by reading through the FAQs, Policies, Terms and Conditions.
- Follow Shein on Social Media platforms i.e. Facebook, Twitter, Instagram, and more.
Exchange and Refund Policy
Once the return has been finalized then the items will be refunded back to the original payment method or Shein Wallet. The amount of refund included 100% full price of the items and doesn’t included shipping fee, shipping guarantee, coupon codes and Shein Bonus Points are not refundable. There is also an option to exchange products, this could be done just be choosing the exchange option.
