Over the years, trusted consumers have relied upon the store for all their needs, whether they want to run errands for groceries, beauty essentials, fashion clothing, footwear, electronic appliances, and more.
This store is your one-stop shop with a vast selection of millions of products and timeless favourites, all available in one place.
By shopping at this store, you can benefit from various perks such as free click-and-collect, exclusive offers, freebies, and membership advantages.
All-Inclusive Store
Snap your fingers over your mobile screen, add the items to your cart, and deliver them straight to your doorstep.
Shopping for your essentials is made easy-peasy, whether you want to shop for fresh vegetables or beauty essentials to add to your vanity.
Turn heads with your fashion game and shop from the store for kids, women, and men. Elevate your home and garden with appropriate products or stock up on your pet essentials and medicines for your furry babies.
There's even more! Add some spark to your vacation with the fancy bags and luggage available for you to shop. Give your babies and kids a reason to increase their physical activity with the latest toy collection and essentials.
If you're shopping for any of these, remember to use our ShopSM promo code for extraordinary savings.
Collect at the Store!
Save time and effort with click and collect, the convenient option to shop online and pick up your order at your nearest store without any additional charge.
Not only can you save time in the store, but you can also place an order for products that are not available in-store. This service is available at selected branches, and you can collect the items within 7 days of receiving the notification.
Pick-up times may vary depending on the location, so it is important to review the complete policy terms on the website.
If you are unable to collect the order, you can send an authorized representative to do so. They will need to provide proof of identity and the necessary OTP.
If you are shopping, remember to use our ShopSM promo code to enjoy additional savings on your purchases.
Customer Services
- To contact ShopSM’s customer support, you can fill out and submit a request form, and an assistant will contact you shortly.
- You can connect with ShopSM customer care through a call at (02) 8811-0000.
- You can start a LIVE chat.
- Go through the FAQs.
- Follow them on Facebook, Twitter, and Instagram.
Return & Exchange!
You have the option to return or exchange your items within 30 days from the purchase date. Please note that the return policy for items may vary, so it is important to review the policy before initiating a return.
Returns can only be initiated for items that are different in nature, faulty, damaged, wrong product delivered, missing parts or accessories, or a change of size.
Returns due to a change of mind cannot be accepted. For returns or exchanges, you can contact customer support.
All items must be unused, in their original packaging and condition, and must include all accessories and the price tag.
To return or exchange an item, you must visit a ShopSM store branch with a copy of your receipt along with the item.